iMiser Research Assistant®, the Professional Internet Research Tool / Web Organizer / Offline Browser /
Email Archiver / Internet Information Database

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                   iMiser Research Assistant

       Frequently Asked Questions (FAQ)

          Table of Contents               

bullet Saving Text, Images, and Web Pages
bulletUsing Keywords
bulletSearching for Saved Web Pages and Documents
bulletiMiser Favorites
bulletErrors and Related Issues
bulletHistory List

   Saving Text, Images, and Web Pages with iMiser
    Research Assistant

Q. I can save all text by clicking Save All text on Web page on the Import Menu. How can I save text on a Web page with the text formatting, such as bold and italics?

A. You can save the text formatting by highlighting the text of interest and dragging it to the iMiser drop target.

Q. I can't drag and drop certain images from Web pages. How can I save those images?

A. Images that are also links can't be saved in the current version of iMiser. You can save the image to the hard drive by right-clicking the image and selecting Save Picture As. To save the image in iMiser, simply drag and drop the saved image from Windows Explorer or the Desktop to the iMiser drop target.

Q. Sometimes I drag text from a Web page and there are large blank spaces in the saved text. What's going on?

A. Blank spaces may result from dragging text and images at the same time. They can be removed by clicking them and pressing Delete.

Q. Sometimes I try to save a Web page and it doesn't look right after I save it. What's going on?

A. Some Web pages use a new, proprietary technology that iMiser may not be aware of yet. The iMiser development team is always working on adding new technologies to widen the number of Web pages that can be imported. There may also be errors in the HTML coding for that page. Additionally, some Web sites purposely make it difficult, and sometimes impossible,  to save the page.


    Using Keywords with iMiser Research Assistant

Q. Why should I add keywords?

A. The fastest way to search for and retrieve a document is by using the Keyword List search tool. The only alternative is to search the full text of each document, which takes much longer. The full-text search tool, however, is quite fast, having been clocked at about 400 average-sized records per second on a 2.8 GHz Pentium.

Q. What's the best way to add a keyword?

A. The easiest way is to double-click the word. Keywords can also be added by typing them into the Add Keywords Box, by highlighting then right-clicking them, and by dragging them to the Add Keywords Box on the upper right.

Q. How can I add a phrase to Keywords?

A. The easiest way is to highlight the phrase and drag it to the Add Keywords Box. You can also highlight it and right-click it.

Q. I don't want to add keywords, but iMiser keeps telling me it's necessary. What can I do?

A. You can turn this feature off in Options > Preferences > Prompts.  However, it is not recommended because keywords provide a fast way to search for and retrieve documents.


   Searching for Documents with iMiser Research Assistant

Q. The Keyword List search tool lets me search for one, two, or three keywords. Which should I choose?

A. We recommend searching for one keyword first. If there are too many search results, repeat the search with two or three keywords. This will narrow (limit) the search and produce fewer search results.

Q. The Full-Text search tool lets me use up to four search words or phrases. How many should I use?

A. Start your search with one word or phrase. If there are too many search results, repeat the search with two, three, or four words. This will narrow the search, producing fewer search results.

Q. The Full-Text search tool has an option to find whole words only. Why would I want to do that?

A. Some words contain other words. For example, supervisor contains the word visor. In some cases, you can make your search more accurate by finding whole words only.

Q. Sometimes I search with the Keyword List search tool and it doesn't find a document that I know I have. What's going on?

A. If you've chosen to search in a given date range, the document may not be in that range. Try searching with a wider date range or no date range.

Q. Why would I want to search for a document in a certain date range?

A. You may want to narrow (limit) your search to just recent documents or just older documents. For example, you may want to see only documents dated the last week, month, or year.


   Using iMiser Research Assistant Favorites

Q. Why would I want to use iMiser Favorites?

A. If you want to organize and categorize your documents, Favorites is an easy and convenient way to do it. You can make Favorites folders with any topic you want, limited only by your imagination.

Q. How do I add a document to iMiser Favorites?

A. First click the Favorites button (heart icon) so you can view Favorites. Next select a folder to which to add your document. Click the Add button (plus sign) above Favorites to add the document.  You can add a new folder by clicking the New button (folder icon) above Favorites. Both of these tasks can also be achieved with the iMiser Favorites right-click menu.

Q. Are iMiser Favorites the same as my Web browser's Favorites?

A. No, but the principle is the same. Favorites in your browser organizes links to Web sites, while Favorites in iMiser organizes documents and Web pages that you have saved.

Q. Is there any way to add a document to iMiser Favorites automatically?

A. Yes. Before you import a document, select the Favorites folder to which you want to add the document.

To add the document automatically during an import, check the box on the bottom of the first screen of the Import Wizard. The box will stay checked the next time you import a document. The selected folder will stay the same also, so you can add a series of documents to the same Favorites folder.

Q. Can I relocate an iMiser Favorites folder?

A. Yes. You can drag and drop a folder with all its contents to another location. Be careful, though, because you may not be able to undo the change. It may be best to back up your database first.

Q. Is there any way to open iMiser Favorites with the treeview collapsed?

A. Yes. In Options > Preferences > Defaults, uncheck Open Favorites with the treeview expanded.

Q. How can I change the name of an iMiser Favorites folder?

A. Click the name itself and it will become highlighted, allowing you to edit it. You can also choose this option from the right-click menu.

Q. How many nested iMiser Favorites folders can I make?

A. For all practical purposes, you can make an unlimited level of nested Favorites folders.

Q. How can I sort iMiser Favorites folders?

A. With options on the Favorites right-click menu, you can sort the contents of the current folder or all root-level folders.

Q. How can I edit a title in iMiser Favorites?

A. Titles cannot be edited directly in Favorites. To edit a title, click the title in favorites to navigate to that database record, then edit the title in the Title field in the upper left of the screen.


   Errors and Related Issues in iMiser Research Assistant

Q. How can I see what errors occurred in iMiser?

A. Use a text editor such as Notepad to view iMiser.log, which is located in the iMiser folder.

Q. How can I be informed if errors occurred in iMiser?

A. In Preferences > Errors, check the box Notify when exiting if any errors were logged in iMiser.log.

Q. Why do I get an Illegal Operation (Page Fault in Msvbvm60.dll) when I try to run iMiser (Win9x)?

A. Early versions of Norton Antivirus ca. 2001 can cause this problem in certain programs. Symantec Corp.'s solution involves either a free update to a later version or disabling script blocking. We recommend the free update. To see the Symantec® Knowledge Base article, click Here

Q. Why does the iMiser browser act erratically after I've saved certain Web Pages?

A. Some Web pages contain encrypted, obfuscated, or very complex HTML or script, such as JavaScript.  Under some circumstances, the above conditions can cause the iMiser browser, as well as other browsers, to do unexpected or unusual things, such as appear to briefly "hang" when a page is loaded. You may also see the "Not responding" message briefly or screen artifacts, such as white-outs.

  Note that this issue and many others will have been solved, or in some cases partially solved, in iMiser Research Assistant v3.2.

Q. Why don't saved Web pages look quite the same as the original when I save certain complex pages?  Why are parts of the page sometimes missing?

A. One possibility is that iMiser may not yet be aware of a new, emerging Web technology or an evolving existing technology. Through constant vigilance, our staff is dedicated to making iMiser aware of such technologies and fixing this type of problem. 

Another possibility is that the Web designer of some pages has intentionally made it impossible, or very difficult, to save certain page components.  This may occur when the material, such as an image or Flash file, is copyrighted and the copyright holder chooses not to allow others to obtain it.  Whereas most, but not all, copyright holders will not mind if you keep a personal copy of their copyrighted material, we strongly discourage you from publishing such material on the Internet or elsewhere. 


   The iMiser Research Assistant History List

Q. How can I just add URL's to the history list and not database records?

A. In Options > Preferences > History, uncheck the box Add database records to history list in addition to URL's.

Q. How can I add an entry to the history list?

A. The entry typed into the Address Bar will be added to the history list automatically when you navigate to a different database record or a different URL.

Q. Why are URL's sometimes not added to the history list?

A. No duplicates are added to the history list.  When you navigate to a database record or a URL that is already in the history list, it will not be added.

Q. My history list only holds 30 entries. How can I change this number?

A. The total entries in the history list can be changed in Preferences -> History. The allowable range is 10 to 200.


   General Questions about iMiser Research Assistant

Q. When iMiser saves an image from the Web, where is it saved?

A. Images from the Web are saved in the iMiser\Images folder.
      Note that saved local images remain in their original location.

Q. How do I get an expanded view of the Document Window?

A. Click the Expand (up/down arrow) button in the middle-right of the screen. You can also resize the screen horizontally by dragging the splitter bar just to the left of the Document Window.

Q. What does that little green LED mean?

A. The green LED, just above the Document Window, indicates that you are looking at a document or Web page that you have saved. When you go online with the iMiser browser, the LED turns red to show that you are online.

Q. Why does iMiser minimize when I click the drop target button on the toolbar?

A. When you click the drop target button, it is assumed that you are going to use another application to import data. IMiser is minimized to get it out of the way. This is mainly for screen resolutions of 800x600 or less, where some applications may take up most or all of the screen. This feature can be turned off in Options > Preferences > Defaults.                                    


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